{"product_id":"1304619","title":"The Lean Communications Provider: Surviving the Shakeout Through Service Management Excellecnce by Elizabeth K. Adams and Keith J. Willetts","description":"This 1996 McGraw-Hill Hardback is in \u003cb\u003e very good condition\u003c\/b\u003e. \u003cp\u003e\u003c\/p\u003e\u003cp\u003eISBN: 9780070703063 SKU: 1304619 \u003ci\u003eNote: Any image shown is from a stock photo and is not the actual book.\u003c\/i\u003e\u003c\/p\u003e","brand":"McGraw-Hill","offers":[{"title":"Default Title","offer_id":48527380939029,"sku":"1304619","price":13.5,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0023\/2695\/4036\/files\/1304619.jpg?v=1725857087","url":"https:\/\/bookhaven.live\/products\/1304619","provider":"Book Haven","version":"1.0","type":"link"}